Send money worldwide – securely, quickly, and easily.
As a leading issuer of prepaid credit cards, Swiss Bankers Prepaid Services AG, like many other banks, is in the midst of digital transformation. The competitive market demands new, innovative solutions for cashless payments—primarily via mobile apps.
Challenge
In April 2019, HIS was commissioned with the operational project management for Swiss Bankers’ latest product, “Send.” The goal was to coordinate implementation with several external providers, ensure integration and testing with Mastercard, and finally verify the implementation of requirements and prepare for go-live in the market.
Solution
“Send” is based on various systems and specially provided services. The focus of the project was on the orchestrated provision of various services, which had to work together to meet all requirements in the area of payment processing via app.
Regulatory requirements (FINMA) and Mastercard guidelines (limits) had to be observed, as did the targeted integration into existing Swiss Bankers processes and the system landscape. During the gradual implementation and provision of releases 1.0–1.2, the following topics played a decisive role until the end of June 2020:
Simplification of onboarding (due diligence level) for existing customers
Limit checks
Identification and processing of high-risk transactions
Checking recipients against international sanctions lists
Support for various transfer options (cash pickup, mobile wallet, Mastercard card, or bank account)
Support for multiple payment options (Swiss Bankers card, credit card, postcard, bank transfer)
Checkout process (SIX/Saferpay)
Payment processing (via Mastercard)
Technologies
Our Contribution
Project management, including product delivery responsibility
Coordination of all partners (internal and external)
Change management
E2E test management
E2E documentation